We are a very new small business committed to minimising waste. For this reason many of our products are print to order. This means some items may take up to 21 days for delivery. We will always aim to get your order to you sooner and will reduce delivery times as we grow.
The last date for Standard First Class mail within the UK is advertised as ... December. Orders of in stock items received prior to that will be sent on or before that date. However, as some of our items are print to order we advise leaving it no later than … December 2018 for Christmas orders within the UK. Although orders after this date (and from overseas) will be fulfilled as normal they may not arrive in time for Christmas.
Postage & Packaging
We don't aim to make any money on shipping. We use Royal Mail (UK & International Standard) as our default for all deliveries, so the price you pay will reflect these charges plus the price of packaging materials only.
Returns & Exchanges
If you are not happy with your purchase, please email email@example.com to request a refund before returning item(s) within 14 days in original packaging and condition to the address provided.
We cannot offer refunds on any item that is incomplete, damaged or partially used, for example where the fabric has been cut or otherwise damaged or where thread, instructions or other items are missing from flat pack kits. Customer pays postage on returns.